Your UBA Debit card gives you electronic access to your Savings or Current account with UBA, wherever you need to use money. Debit cards are used for instant withdrawal of cash and payment of goods and services. The funds used during these transactions are immediately debited and transferred from the cardholder's
Place Type:
Bank, Finance
Address:
Les Voies de I'Alternance, Dakar, Senegal
Coordinate: 14.7132274, -17.4759134
Rating: 4.30
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Access to UBA Master Card; Access to retail credit product; Interest can be paid on account credit balance upon negotiation on huge amounts. ... Completed account opening form; 2 passport photos; Valid means of identification i.e. International Passport, Driver's Licence or National Identity/voters card with another ID that ...

United Bank for Africa (UBA) has achieved ISO 27001 Certification for its Internet banking application and data centre operations
According to a statement from UBA, the certification recognised the fact that UBA’s online banking services promised safety and security to customers and accentuated the bank’s efforts to become an industry benchmark in risk management.
The statement added, “To ensure security and privacy of customer's financial information, UBA has put in place an information security system which integrates processes, people and technology to mitigate risk in accordance with risk assessment and acceptable risk tolerance levels.”
Emmanuel Nnorom, executive director at UBA risk management division, said, “This certification is an important benchmark in our quest to ensuring that we are always up-to-date in managing information security and electronic banking risks.”
Initiated early this year, the project was completed within the stipulated timeframe and UBA bagged the certification.
Paladion Networks, together with its local partner Logiciel, has worked with UBA as the information security partner and helped its Internet banking services and data centre operations getting certified for ISO 27001.
Internally, the initiative was driven by the IT risk management team in partnership with the Internet banking section and the data centre operations teams.
Firosh Ummer, executive vice president of Paladion Networks, said, “We were able to provide a fresh perspective to help align UBA with industry best practices in information security. This was possible through a knowledge-base built over years of providing Information Security related services across various industries and geographies. Personal Banking
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Product Description. Access your money anywhere with the UBA Visa Debit Card, which includes making purchases for goods and services at local merchant outlets (POS, Web). You can make withdrawals at any ATM displaying the Visa or V-Pay logo in your location. It is your shopping Card. Your UBA Visa Debit Card can ...
Additional features
Should I disclose my PIN to any one ?
No. Your PIN should be confidential and should not be disclosed to a third Party
FAQs For answers to your banking queries simply visit it our knowledge center using the button below
Knowledge Center
UBA Debit Card® User Guide Product Description
Your UBA Debit card gives you electronic access to your Savings or Current account with UBA, wherever you need to use money.
Debit cards are used for instant withdrawal of cash and payment of goods and services. The funds used during these transactions are immediately debited and transferred from the cardholder's UBA account.
Features of the UBA Debit Card
The UBA Debit Card is issued with an exclusive 16-digit card number. This number will be quoted in all communication /correspondence with the Bank. It should be kept secured at all times along with the Personal Identification Number (PIN) and should never be disclosed to any other person.
Account name which the card is linked to, is boldly printed on the issued card and must always be checked at point of issuance to confirm name has being spelt correctly.
Expiry Date (mm/yy) is printed on the card and it shows the last valid day of the month of the year card is valid for.
Using the card
For your safety all cards are issued inactive, therefore you must change your Personal Identification Number (PIN) to a new PIN of your choice on a UBA ATM to activate your UBA Debit Card.
You can use your UBA Debit Card on UBA terminals and third party ATMs depending on the Card type you’re using. The Debit MasterCard can be utilized any where in the world where MasterCard is accepted, which is over 1 million ATM's and 32 million merchant establishments. This allows you 24 hour access to any of your account linked to your Debit Card.
On an ATM you can
- Effect a cash withdrawal
- Obtain a mini account statement for your last 8 transactions
- Get your available account balance
- Transfer funds between accounts (Depending on the Card type)
- Change PIN
Transactions at Merchant Outlets
- Look for a VISA/VISA Electron/MasterCard/ Maestro/Interswitch sign at the point-of-sale (POS) Merchant establishment. The merchant must have an Electronic point-of-sale (POS) card swiping terminal
- Present your Debit card after making your purchase
- The Debit card will be swiped by the merchant and customer must input the card PIN for authorization.
- After a successful authorization, transacted amount will be debited from on your account linked to your card
- A sales slip will be generated
- Confirm the amount on the pay slip. For international transaction customer must sign the sales slip. Your signature must match that on the reverse of the Debit card
- Ensure your Debit card is returned to you
Caring For Your UBA Debit Card
- Treat your UBA Debit card in the same way you treat cash. Keep it with you at all times and never leave it unattended
- Your Debit card is for your exclusive use only. It should never be surrendered to anyone other than a designated Bank Officer at the UBA Branch after it has being deactivated.
- Never reveal or surrender your personal identification number (PIN) to anyone. Please destroy all evidence of the PIN number after memorizing it and never keep a written copy of it in close proximity to your Debit card
- It also recommended that you change the PIN to a number of your choice as soon as possible and at regular Intervals
- If your Debit card is lost /stolen, or if you suspect that your Debit card has been used fraudulently, call the UBA’s 24 hour Customer interaction center representatives immediately to report the loss and have the card deactivated immediately
- In case you need your Debit card re-issued, kindly walk into any UBA business office to request for a new one
- Always ensure that the Debit card is used in your presence when transacting at merchant establishments.
- Always ensure that you’re transacting on a secure web site when using your UBA Debit Card via the Internet or in any other ‘card not present’ situation
Itemized billing
Your UBA Debit Card allows you to track your purchases on a regular basis. The details of the purchases made on your card, along with the date, merchant name and amount are mentioned in your bank statement. For more information about receiving your bank statement by email, please visit our UBA Alerts page.
Zero lost card liability
If your UBA Debit Card gets lost or stolen, you are protected against fraudulent purchase transactions from the moment you report the loss to UBA (Call CFC on ).
